Recycling and Waste
Recycling and waste collections are changing
Remember that from today, Monday 3 June, changes to recycling and waste collections begin
- To find out when your new collection day is, click here.
- Put in your post code LLXX 3XX (leave a space in between) – choose your address and your collection days will come up. It will tell you your next household waste collection and also when your recycling and food waste collection will happen.
If you are on the Trolibocs service: your recycling will be collected every week and your non-recyclable waste will be collected every 4 weeks. Your food caddy will still be emptied weekly as usual
If you are on the bag service: your recycling will be collected every week and your non-recyclable waste (your black reusable bag) will also be collected each week along with your food caddy.
There is a lot more information on our website.
Watch what happens to your recycling
Watch what happens to your recyclable waste when it will be collected by our new recycling and waste service from Monday, 3 June.
Go behind the scenes to find out how your support will help us better process recyclable waste at our Denbigh waste station by checking out this clip below.
The Trolibocs
The Trolibocs is a system of stackable boxes to put your recycling into which will be collected every week.
- A top box with a blue lid for collecting paper.
- A middle box with a red flap for collecting cans and mixed plastic.
- A bottom box with a green flap for collecting glass bottles and jars.
To find out more about what goes into your Trolibocs, we have a dedicated page to help you on our website or you can check the Information Booklet.
The Reusable Bags
For those of you already on the bag service, you will have received your reusable bags (see below). These will be collected every week on your collection day. All the information you need is on our website or in the information booklet.
Black Reusable Bag
If you’re already on the bag system, then you will already have the pink bags, in which you place your non-recyclable items, which in turn you put into the black reusable bag.
Recycling and Waste Changes: Textile Collections
Unfortunately, the supply of bags for the optional textile collection service is unlikely to arrive until the end of June. This means they have not been included in the delivery of your Trolibocs or reusable bags, and that the textiles collection service will start at a later date.
When the bags arrive, you will be able to collect them from your local library or One Stop Shop or call the customer contact centre 01824 706000 to have one posted out to you. Keep an eye out on our social media, or check the website to find out when the service will begin.
There is more information on our website.
Information Packs
With either your Trolibocs or your reusable bags, you should have received an information pack (see below image). If you haven’t received one, you can find copies on our website, which you can download
Frequently asked questions
If you’re unsure about anything, we have a comprehensive list of frequently asked questions on our website of the most asked questions.
Take a look at them and hopefully you’ll get the answer you need on there.
A to Z Recycling Guide
What do I do with ..?
We throw away all sorts of items from our homes every day. There are lots of things that are thrown in the bin that can actually be recycled, such as clothes and electrical items. So before you bin it, have a look through this handy A to Z guide to help you recycle as much as you can and to dispose of your waste safely.
You can find the A - Z on our website.
Outstanding containers
Our waste crews have worked hard over the weekend to deliver the last few outstanding containers and we’re confident all deliveries have been completed. If for some reason you haven’t received your container, you should continue to use the blue wheelie bin or single use sacks for recycling until you receive the new containers. You can log that you haven’t received a container on the form using this link. (Please note – you don’t need to choose an option on the first page, just click ‘next’.)