County Voice

Andrew’s Journey to Independence with the Help of Working Denbighshire

Andrew, a Denbighshire resident, has achieved a life-changing milestone, moving from volunteering to paid employment, thanks to his determination and the support of Working Denbighshire.

His story shines a light on how employability services can help people rebuild their lives after facing major challenges.

In 2021, Andrew suffered a brain injury in a car accident, leaving him reliant on his family.

In March 2023, they sought help from Working Denbighshire, where Andrew was matched with Mentor Jen, who developed a personalised plan to support his journey to independence.

Andrew’s plan focused on securing a volunteering role as a step towards paid employment. It included:

  • Finding a volunteering role suited to his abilities
  • Improving communication and confidence
  • Crafting a tailored CV
  • Supporting his wellbeing and independence

With support from an employment coordinator, Jen tracked Andrew’s progress, to ensure he stayed on track.

By May 2023, Andrew started volunteering at Plas Newydd in Llangollen, gradually building his confidence and even taking the bus independently for the first time since his accident. By August, he took on new challenges, including volunteering at the Llangollen Eisteddfod, which boosted his independence and made his family proud.

In April 2024, Andrew expanded his volunteering experience to Llangollen Railway, where he developed new skills. By August, his hard work paid off, and he secured a paid role through the Work Start Scheme, starting in September.

Andrew’s journey from relying on family support to securing employment highlights the difference Working Denbighshire’s tailored approach can make.

Working Denbighshire Participant, Andrew, said: "My family and I had fantastic support from Working Denbighshire, especially from Jen, who was always just a phone call away.

“Their support took a huge weight off my wife's shoulders, and at one point, I thought returning to work would be impossible but with their help, I’ve now secured paid employment."

Andrew’s journey is a testament to his resilience and the power of employability services to transform lives.

Jen, Working Denbighshire Employment & Skills Mentor said: "I'm incredibly proud of all that Andrew has accomplished. He and his wife appreciated having a reliable point of contact for support, and I feel honoured to have been part of his journey."

Councillor Jason McLellan, Leader of the Council and Lead Member for Economic Growth & Tackling Deprivation said: “Andrew’s story highlights how important it is to provide people with the right support at the right time.

“His success is a fantastic example of what can be achieved when someone’s determination is matched with targeted guidance. We’re so proud of everything he has achieved.”

Andrew’s story shows just how life-changing employability services can be, helping individuals regain their independence and confidence.

For more information about Working Denbighshire and the support it offers, visit www.denbighshire.gov.uk/en/jobs-and-employees/working-denbighshire/working-denbighshire.aspx

Working Denbighshire is part funded through the Welsh Government Communities for Work Plus Programme which supports those most disadvantaged in the labour market to overcome the barriers preventing them from gaining employment.

Working Denbighshire is part funded by UK Government.

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