Josh’s Journey

Due to a relationship break down, Josh, who is 34, found himself seeking the Council’s homelessness team’s help at the start of last year. In February of 2025 Josh was placed in temporary accommodation and was assigned a homeless support practitioner.

Josh

“I was homeless at the start of last year. I had been in homeless before and was placed in temporary accommodation previously, but I wasn’t in the right mindset previously to try and sort out my wider situation.

I was only in there briefly this time. I was asking everyone, trying to find a flat of my own. I eventually found one and moved out of temporary accommodation quite quickly.”

A month later, Josh had found himself privately rented accommodation to live in and was looking to write the chapter in his story.

“Whilst I was in temporary accommodation, my homeless support practitioner mentioned the intuitive thinking skills courses to me.

I was a little sceptical about doing the courses at first, but I didn’t realise until I sat them, that really, I had nothing to lose, and everything to gain from giving them a go.

I started the courses in April and March. I did the skills to life course first, which I really enjoyed and learned a lot from.

It teaches you how to deal with your own mindset, and how you think about problems. I used to really struggle with my confidence and doubt myself all the time.

They asked me at the start of the course what I would like to improve on, and so I put down work on my confidence.”

Josh then went on to take the Information, advice and guidance course, and dove deeper into his learning.

“I went on to do the Information, advice and guidance course, which taught me some more technical aspects. I would be put in other people's shoes, and I learned how to help those who may be more vulnerable.

I learned how to help others who may be in circumstances such as homelessness or maybe struggle with substance misuse.”

In early summer, Josh was offered an ambassador placement with the Intuitive Thinking team, with the hopes of that scheme then leading to a permanent job within the team itself.

 

“I was really buzzing as that was the placement I wanted the most out of the ones that were offered to me. I learned to give speeches and administer training by shadowing members of the team. That helped my confidence so much, standing up and speaking in front of people. I was terrified at first, but it got easier and easier over time.

I was about two months into my placement with the team when I got offered a job in the energy sector which I felt I just couldn't turn down.

The skills I learned during the courses I took, and my placement have given me so much confidence in my new role. This job is so different from what I’ve done previously, and these new skills have given me the confidence to go and try something new. That’s the main take away for me.

I was very much set in my ways of staying in my comfort zone before I did these courses. I would just do what I’d always done, but ultimately, I kept getting the same results. I feel like I spent years at a standstill really.

Since I’ve sat these courses, I’ve never felt better in my life. It sounds crazy to say that a course can change that, but I learned why I am thinking things and how to deal with those thoughts.”

Josh has chosen more positive ways to ways to pass the time.

“I have chosen more healthy options in life now, I struggled with boredom when I got sober about four years ago, I needed different outlets.

I started playing golf and going to the gym. I am now a member at Rhyl Golf Club.”

Josh has now graduated from the Intuitive thinking courses, with a number of certificates under his belt, and is enjoying his new role in the energy sector.

“I think these courses would benefit everyone; you don’t have to be in a bad position to take it. You can’t lose anything from learning from this course, as long as you are invested in it, you’re going to benefit from it.

People have said that they can see a change in my confidence. From where I was in February,  to where I am now, it feels like two different people. I felt lost and had no hope really. It taught me to think differently and rationally think about situations. It has helped me to gain the focus and drive to get what I want.

It was like a snowball effect, as soon as I decided to start helping myself, things got gradually better.”