Over 900 residents supported through Talking Points sessions in one year
Recent statistics show that 923 residents in Denbighshire have received advice and guidance through the Talking Points service between April 2025 and March 2026.
Based at all of Denbighshire’s Libraries, Talking Points are a convenient way for Denbighshire residents to find out what help and support is available in their local area.
The Community Navigators service is provided by the British Red Cross in partnership with Denbighshire County Council and key partners.
The 388 Talking Points sessions, which were held during this period, also garnered 100% positive feedback from those who went on to fill in a feedback form after a session. The feedback forms also showed that 100% of those who completed the form stated that they were able to speak in the language of their choice.
The support offered by the Talking Points service through British Red Cross Community Navigators is wide reaching, and can range from simply providing advice, referring to relevant further support, and housing support and assistance.
The current Talking Points locations and times are as below:
Every Monday (except bank holidays) - St Asaph Library, 10:00am – 12.30pm
Every Tuesday - Rhyl Library and Ruthin Library, 10:00am – 12.30pm
Every Wednesday - Denbigh Library and Corwen Library, 10:00am – 12.30pm
Every Thursday - Llangollen Library, 10:00am – 12.30pm
Every Friday (except bank holidays) - Prestatyn Library and Rhuddlan Library, 10:00am – 12.30pm
Ann Lloyd, Head of Adult Social Care & Homelessness said:
“Talking Points provide a valuable service in our communities, giving residents the option to have a person-centred, face to face conversation about what matters to them.
The wide range of support offered by Talking Points can provide vital signposting and advice opportunities, and reduce the strain on other services down the road. Talking Points provide residents with an easy-access, reliable and dependable support resource at the heart of their community.”