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Flood Action Week Advice for residents

This week is Flood Action Week and Denbighshire County Council is reminding residents to stay alert and take practical steps to protect themselves, their homes, and their communities in the event of flooding during the winter season.

County Voice has prepared a rundown of advice to help residents be on the front foot against the impact of any flooding across Denbighshire.

As we see more storms hit the county, flooding can happen quickly and with little warning. Being prepared before, during and after a flood can make a significant difference to safety and recovery after the event.

To prepare for potential flooding you can:

Check your flood risk: Visit the Natural Resources Wales long-term flood risk maps to see if your property is in a flood risk area.

Review your insurance: Ensure your home and contents insurance includes flood cover. The Government and insurers’ initiative Flood Re can help make flood insurance more affordable.

Make a personal flood plan: Include key contact details, insurance information, and a checklist of emergency actions. Store it safely in a waterproof folder.

Prepare a flood kit: Include warm, waterproof clothing, medication, a torch, important documents, and essential supplies in case you need to evacuate.

Consider protection products: Purchase sandbags or flood boards to block doorways and airbricks.

If flooding does happen following adverse weather and there is a flooded road or a blocked ditch in your area, let the Council know and we will take action to bring the problem under control.

Natural Resources Wales are responsible for issues involving coasts and major rivers. Welsh Water are responsible for sewers. Denbighshire County Council are responsible for surface water and small water courses.

For issues involving major rivers, please contact Natural Resources Wales on 0300 065 3000.

Please see this link for details of major rivers

For flooding affecting sewers, including combined foul and surface water sewers , please contact Welsh Water on 0800 085 3968 or

For flooding to property or highways, contact Denbighshire County Council on 01824 706000.

Concerns over flooding in your area can also be made to Floodline on 0345 988 1188

If you live in a flood risk area and feel you would like to have a few sandbags at home to keep as a precaution to use in the event of a flood, you can buy sandbags from hardware or DIY stores. There are also other bespoke systems available to protect doorways and air bricks.

The Council does not provide sandbags to individual properties when there is a flood. Instead, we use sandbags mainly to protect groups of residents, for example by diverting the path of flowing water, and directing it towards gullies and manholes. This enables us to protect whole streets, whereas giving out sandbags to individual householders in a street would be a far less effective use of resources.

Communities can also work together to help local residents become more resilient to flooding.

Dyserth Flood Support Community Group was set up after historic flooding on Waterfall Road. The Council provided flood barriers through help from a Welsh Government grant, the funding criteria of which being they could only provide to a community group. Denbighshire County Council provided additional barriers in 2025.

Advice in setting up a local community flood action group is available from The National Flood Forum or contact Paul Owen on 01824 706872 / paul.owen@denbighshire.gov.uk

When a flood happens don't try to walk or drive through flood water. Six inches of fast flowing water can knock you off your feet, and two feet of water will float your car. There are a number of practical things you can do to help prevent damage to your home, including:

Turn off your gas, electricity and water supplies

Put plugs in sinks and weigh them down with heavy objects; plug water inlet pipes with towels or cloths, and disconnect any equipment that uses water, such as your washing machine. These steps will help to stop water from coming into the property

Try to avoid contact with flood water if possible, because it may be contaminated

Do not leave your home or enter flood water unless you are directly instructed to do so by the emergency services

You can follow us on Facebook to get updates during a flood event

For further information visit our flood advice web page.

Give your recycling a career at the top of the world

Wales is already one of the world's best recycling nations. We're proudly sitting at No.2. But when you're this close to the top, there's only one place left to go.

This Recycle Week (14–20 September), Denbighshire County Council is backing Wales Recycles' Mighty Mission to help take Wales to the top spot, while giving some of the everyday things we use at work a chance to climb the career ladder too.

Because when you put something in the right bin, you're helping give it another job. And some of these recyclables have surprisingly impressive prospects.

That can’s got places to go

That empty drinks can or scrunched-up piece of sandwich foil might look like it's finished for the day, but it’s got plenty more work ahead.

Metal can be recycled again and again without losing its quality. And recycling just one can saves enough energy to power a TV for around four hours.

So put it in the right bin and send it onto its next big role.

The tea bag powering the next round

Back to work after the summer holidays, the office kettle has entered its busiest season. Luckily, your tea bag has more to offer than getting you through back-to-back meetings.

Recycle six tea bags and enough renewable energy can be generated to boil a kettle for another cuppa. Now that's what we call pulling your weight.

And tea bags aren't the only food waste with a bright future. Fruit peelings and other inedible food waste can also be transformed into renewable energy and nutrient-rich fertiliser.

So while you're taking a well-earned lunch break, your food waste could be getting ready for their next big project.

The plastic bottle with a whole new career ahead

Finished your drink? The bottle's working day might be over, but its career could just be getting started.

Recycling one plastic bottle saves enough energy to charge a laptop almost four times. That's this week's Teams calls sorted.

Plastic bottles, yogurt pots, meal deal tubs and plastic trays… give them a little rinse and put them in the right bin so they can be processed and transformed into new products and packaging.

From desk-side re-fuelling to their next big role.

From a workplace in Wales to the top of the world

The recycling you put in the right bin starts its next commute. Which actually isn’t that far away way from home. More than 90% of the recycling collected in Wales is processed in the UK, with more than half staying right here in Wales.

Once collected, materials are sorted and processed before being transformed into something new. Food waste takes a different route, helping generate renewable energy to power Wales and… your working day.

Wherever you work, recycle wherever you are

Whether you're in the office, working from home, commuting, grabbing lunch or heading out and about, recycling doesn't need to be another thing on your to-do list. Build it into your day. Find the right bin and give your recycling its next role.

Because every item recycled correctly helps keep valuable materials in circulation, generate renewable energy and take Wales one step closer to the top spot.

We're already No.2 in the world. Let's give Wales the promotion it deserves. Let's get to No.1.

Find out more about your recycling journey at Wales Recycles

Mary’s Story

Mary lives in North Denbighshire, near Rhuallt and lives with an aggressive form of Parkinsons named Corticobasal Degeneration, meaning she needs to use a range of equipment in her home to live as comfortable as possible.

She lives with her husband Allan, who is her primary carer, members of her family, and her dog Blaze.

Mary, Allan and Blaze the dog.

Despite her diagnosis, Mary is full of energy and has a brilliant sense of humour. She has stuck to a number of her hobbies from before her diagnosis, including making arts and crafts. Mary was a very successful dog trainer in the past and still has her rosettes hanging up on the wall.

Before retiring, Mary worked as a physiotherapist in the local area.

Mary has been living with this condition for six years and started receiving the help of an Occupational Therapist, and representatives from the Community Equipment Team (CESI) within the last few years once her diagnosis became clearer and her condition progressed.

CESI is a partnership between Denbighshire County Council and Betsi Cadwaladr University Health Board (BCUHB), which provides equipment for people of all ages to help them live their lives to the fullest and to maintain their health and independence. This ranges from simple aids for daily living to more complex equipment that helps people to stay in their homes for longer.

Through using this equipment, Alan and Mary don’t need to rely on formal visiting carers every day, allowing them to live as comfortably as possible at home.

An adapted bed, known as an Independence bed, was one of the first pieces of equipment that was implemented at her home. A hoist was also added to help Mary get in and out of bed easier.

The bed also moves mechanically, allowing Mary to sit up and adjust the height when needed.

With help from an Occupational Therapist, after an assessment, special sliding sheets were introduced, which helps with transfers.

Speaking about the Independence bed, Allan said:

“The bed has been a godsend really from the outset, the fact that this one drops right the way down has made a huge difference in terms of ease of use and mobility.”

With the use of a piece of equipment called a Standaid, Mary can get in and out of chairs. The Standaid also helps with transfers into and out of her wheelchair.

Mechanised toilet raisers were also installed in the home, which further helps with transfers in and out of the wheelchair and ease of use.

Speaking on her experience with the CESI, Mary said:

“The technicians are brilliant, always really pleasant when they come and assist with the equipment. They are very accommodating.

All the services have been very very good with us, there has been very good co-ordination between the different departments.”

The equipment is there to help to keep Mary as independent as possible, helping her to do the things she can do on her better days, and is there to offset days where maybe she finds it more difficult.

Mary went on to say:

“I am still doing arts and crafts, I do a form of weaving, where you make patterns into keyrings. I have made some with the St Kentigern’s craft group. I’ve made crafts all my life, and I’m glad I still have an outlet to do it.”

Becky, an Occupational Therapist who has helped Mary said:

“We work in conjunction with the CESI stores as a team, and could not do our job without their expertise and support.

They are always so accommodating and helpful, and we are very grateful for them.”

From permaculture to conservation: a career rooted in nature

County Voice pulls up a chair with Keegan to find out how nature has always been accompanying him through his working life.

For much of his working life, the career path has not been a straight line for Keegan Blazey. His life has moved through art studios, organic farms, classrooms, games design, university laboratories and, eventually, into the practical, muddy work of conservation. But looking back for the current Tree Nursery Officer at the Council’s Tree Nursery at St Asaph, the thread running through it all is clear: a desire to understand the natural world and to do something useful within it. County Voice pulls up a chair with Keegan to find out how nature has always been accompanying him through his working life.

His interest began in his 20s, when he became involved in permaculture — a way of thinking about food, land and community that goes beyond sustainable agriculture. For Keegan, it helped him connect with wider ideas about culture, spirituality, mindfulness and self-sufficiency.

He explained: “I got really into being sustainable and self-sufficient. You learn how to grow your own food because it keeps you healthy. Buddhism, mindfulness and all those things were part of what got me into it.”

Growing up in South Africa also helped shape his outlook. As during the time, water shortages, drought and rolling blackouts were part of everyday life. Keegan explains that Permaculture offered practical answers including rainwater harvesting, sustainable water use and designing systems that depend less on mains supply.

After moving over to the UK, Keegan worked mainly as an English teacher while continuing to volunteer on land-based projects. That eventually led to a role as an organic garden manager, where he ran a market garden supplying a bed and breakfast site, managed around 6 volunteers, taught English to international volunteers coming over from Europe and helped build a more circular, wildlife-friendly growing system.

The work involved ponds, wetlands, ducks, composting and closed loop growing. It brought together several parts of his background: teaching, practical gardening, sustainability and people management.

Later, his career changed tracks again. Art, which had always sat alongside his environmental interests, became his profession. Keegan moved into digital concept art, working mainly in gaming for five or six years. During the Covid pandemic, the games industry grew rapidly and the work was there — but something no longer felt right for him.

Keegan said: “I was sitting there painting medieval armour for games while the world was suffering, it just didn’t feel right.”

That realisation pushed him to test himself through an environmental science Degree at Bangor University. He admits he looked for a role where his skills could contribute to solutions, and this route gave him the technical grounding to move into research. Environmental science helped provide him a broader outlook as it not only at protecting nature, but at how people and the environment can work together.

A placement in forestry research became a major turning point for Keegan. He worked as a research technician on climate change experiments with the Birmingham Institute of Forest Research, helping gather and process field and laboratory data. He explained the work was very ‘detailed’, soil tests, water tests, tree and root measurements, data collection and analysis all kept him busy.

“At one point, I spent months washing soil from oak roots, separating them by hand, scanning them and passing the results on for analysis, he says with a smile.

But it provided a solid grounding in fieldwork, data and experimental process, which has helped with his current role as Tree Nursery Officer.

During his degree, Keegan explained he also focused on soil science and completed a dissertation on microplastics, using Denbighshire’s own local wildflower meadow sites as part of his research.

The project looked at microplastic movement in soil alongside carbon, moisture and compaction, measures used to understand soil health and land management.

Chatting with County Voice, Keegan admits he still hopes to complete a research focused PhD one day, but for now sees practical experience as the best next step.

Sitting in one of the nursery tunnels, it’s evident that Keegan’s scientific background is helping push forward the site’s aim to protect local biodiversity with positive results of his Aspen growing experiment beside him as the talk continues, with sea holly grown in the background and new wildflower beds replenishing seed stock on the nursery’s doorstep.

“It’s been a huge learning curve,” he says. “But I’ve had experience of the skills I needed coming in. The details matter in research, but I’ve also learned what level of data we actually do need here.I’m surrounded by an amazing team guiding and supporting me along the way and I wouldn’t have been able to cope without them."

Before County Voices closes the chat, we ask how he feels about the Tree Nursery Officer role he took on in 2025, another smile emerges: “This is the best job I’ve ever had. The prospects in terms of what we’re doing and what we’re trying to achieve at the nursery are incredible. Everyone I talk to is jealous of what I do.”

Tackling the impact of climate change issues on the land locally is not without challenges, but for Keegan, that is part of the point.

He says: “Most climate change and nature enhancement work feels impossible…But it’s important that we try.”

What began with permaculture and a search for self-sufficiency has grown into a career for Keegan built around restoration, resilience and the belief that even striving to conquer difficult environmental work is worth doing, evident at the many green shoots of progress appearing at the Tree Nursery.

Property section projects support communities across Denbighshire

Over the past 12 months, Denbighshire County Council’s Property section has continued to play a vital role in supporting services, communities and residents across the county

Over the past 12 months, Denbighshire County Council’s Property section has continued to play a vital role in supporting services, communities and residents across the county.

From delivering improvement works and maintaining public buildings to supporting major projects and ensuring council assets are safe, efficient and fit for purpose, the teams within the section have been involved in a wide range of important work.

County Voice looks back at some of the key projects completed during the year, highlighting the dedication, expertise and collaboration of the different teams that help manage and improve Denbighshire’s property estate.

Since last year the Building Maintenance team has supported major improvement works at Ysgol Dewi Sant in Rhyl, helping to modernise and transform the school’s hall wing.

This project included roof reconstruction, improved insulation, replacement high-performance double-glazed windows, upgraded access arrangements and the modernisation of the foyer and entrance area, including the addition of a lift to improve accessibility.

The works helped improve energy efficiency, reduced the school’s carbon footprint and created a safer, more accessible and modern space for pupils, staff and the wider community.

They also responded to storm damage at SC2 Waterpark making the building safe before managing the replacement of the compromised waterpark roof.

With the original supplier no longer trading, a new roof was specially designed and independently checked using site-specific wind load modelling.

The project required a bespoke scaffolding solution because nearby flood defence works prevented traditional access, while wind speeds were monitored daily to keep operatives safe.

Purpose-made curved roof sheets, some more than 24 metres long, were transported to site under abnormal load permits. Maintenance colleagues coordinated the complex project with the tenant, insurers, consultants, engineers, surveyors, loss adjusters and Council teams managing the sea defence works.

The project was managed by maintenance, liaising with our Tenant, specialist consultants, engineers, insurers, forensic surveyors and loss adjusters, as well as Council colleagues including those managing the sea defence works.

Over the last 12 months the Design and Construction team has delivered and supported a wide range of high-profile projects across the county, helping to improve housing, education provision, accessibility and regeneration.

Key achievements include the completion of 22 new energy-efficient council homes at Llwyn Eirin in Denbigh, built to Passivhaus standard and fitted with solar panels and ground-source heat pumps to help reduce household energy costs and carbon emissions.

The team also designed and progressed the first hydrotherapy pool of its kind in Denbighshire at Ysgol Tir Morfa in Rhyl, supporting pupils’ physical development and wellbeing through a specialist new facility within the school grounds.

Alongside this, the team has supported the next phase of works at the Former North Wales Hospital site in Denbigh, with remediation and demolition works helping to unlock future regeneration of the 53-acre site for housing, commercial space and green community areas.

The section’s work has also been recognised through award-winning housing schemes, including Llys Elizabeth in Rhyl, which won Best Small Social Housing Development at the LABC Awards for Wales for its high-quality, energy-efficient homes for residents aged 55 and over.

Since last summer the Energy Team has continued to lead projects that improve energy efficiency, reduce running costs and lower carbon emissions across Council buildings and services.

At Cysgod y Gaer care home in Corwen, the team installed a 40kWh battery energy storage system alongside a 21.36kWp solar array, building on previous work to add PV panels, LED lighting and heating system improvements.

This combined work has helped reduce gas and electric consumption significantly, cut carbon emissions and supports the charging of two electric vehicles operating from the site to provide health and social care services in the local community.

The team has also delivered an innovative battery storage project at the Denbigh Waste and Recycling station, installing 600kWh of battery capacity to make better use of solar energy generated on site and support electric waste and recycling vehicles.

Early results show grid energy use at the site has fallen by more than half, with the system expected to save more than 76,000kWh a year, reduce costs by around £16,000 and cut carbon emissions by approximately 22 tonnes annually.

A further example of this collaborative approach can be seen at St Brigid’s School, where teams worked together during the second half of 2025 to improve the efficiency and performance of the site’s main building.

The project brought together support from the Climate and Nature programme, Building Maintenance and the Energy Team to deliver a package of heating, controls, lighting and insulation improvements.

Works included the removal of old inefficient oil-fired boilers and their replacement with modern LPG-fired boilers across the two main plant rooms, with five boilers replaced in total and the old oil tank removed.

Modern building management controls were also installed, creating five separate zones for the main building and helping the site operate more efficiently.

In addition, more than 140 LED light fittings were installed, which are expected to save around 24,260kWh of electricity and approximately £5,579 each year.

Around 240 square metres of 300mm insulation was also added, further supporting the Council’s wider work to reduce energy use, cut emissions and improve the long-term sustainability of its buildings.

Councillor Julie Matthews, Deputy Leader and Lead Member for Corporate Strategy, Policy, Equalities and Strategic Assets, said: “The work carried out by our Property teams over the last 12 months shows the important role they play in supporting residents, communities and Council services across Denbighshire. From improving schools and care settings to delivering energy-efficient homes, reducing carbon emissions and supporting major regeneration projects, their work has a direct and lasting impact on people’s everyday lives.