Drop-in sessions to help with your water bills

The Council is working in partnership with Welsh Water to help make your water bills more affordable. Welsh Water has a range of support schemes and tariffs, with some customers saving up to £300 a year. Support is also available for customers who are struggling with arrears, as well as practical assistance through the Priority Services Register for those who may need extra help due to age, illness, disability, or other circumstances.

Come along to one of the drop-in sessions to find out what support may be available to you and receive help with applications.

These sessions are free and you don't need to make an appointment.

• 29 September: Rhyl Library & One Stop Shop, Church Street, Rhyl LL18 3AA (2pm - 4pm)    
• 14 October: The VIBE Station, 40 Bodfor Street, Rhyl LL18 1AT (1pm - 4pm)
• 16 October: Prestatyn Library, 21 King's Avenue, Prestatyn LL19 9AA (10am - 1pm)
• 21 October: HWB Dinbych, Smithfield Rroadd, Denbigh LL16 3RG (1pm - 2.30pm)
• 26 October: Prestatyn Library, 21 King's Avenue, Prestatyn LL19 9AA (10am - 1pm)
• 28 October: The VIBE Station, 40 Bodfor Street, Rhyl LL18 1AT (10am - 2pm)
• 30 October: Rhyl Library & One Stop Shop, Church Street, Rhyl LL18 3AA (11am - 2pm)
• 30 October: Town Council Chambers Room, 7 Nant Hall Road, Prestatyn LL19 9LR (3pm - 4.30pm)
• 3 November: Town Council Chambers Room, 7 Nant Hall Road, Prestatyn LL19 9LR (9am - 11.30am)
• 3 November: Rhyl Library & One Stop Shop, Church Street, Rhyl LL18 3AA (1pm - 4pm)
• 9 November: HWB Dinbych, Smithfield Road, Denbigh LL16 3RG (9.30am - 11am)
• 11 November: The VIBE Station, 40 Bodfor Street, Rhyl LL18 1AT (11am - 2pm)
• 12 November: The ASK Centre, 9 Water Street, Rhyl LL18 1SP (10.30am - 1.30pm)
• 20 November: Denbigh Library, Hall Square, Denbigh LL16 3NU (12pm - 4pm)
• 23 November: HWB Dinbych, Smithfield Road, Denbigh LL16 3RG (10.30am - 12pm)
• 9 December: The VIBE Station, 40 Bodfor Street, Rhyl, LL18 1AT (11am - 2pm)

Welsh Water have focus areas where they’re able to do extra outreach work. North Denbighshire is a focus area for them at the moment, however they are looking at holding sessions in Rhuddlan, St Asaph and the south of the County in the New Year.