New housing registration scheme gets underway

A brand new, easy to use system for people to apply for social housing in Denbighshire has been launched.

The new Single Access Route to Housing register, which comes into effect this month,  is a joint partnership between Denbighshire County Council, Grwp Cynefin, Clwyd Alyn, North Wales Housing and Wales and West Housing.

The Housing Register will allow people wanting to apply for social housing to have a single dedicated point of contact, one application process and one housing list for Denbighshire that’s shared between the Council and the local housing associations. This will save time, will avoid duplication of services and make the customer experience simpler.

People with a local connection to Denbighshire will be given priority for properties in the county.  Once information has been received, people will be placed into one of four bands, depending on the information provided by them. Those bandings are: Urgent housing need – local connection; housing need  - local connection; urgent housing need – no local connection and housing need – no local connection.

Jamie Groves, Head of Finance, Assets and Housing, said: “This is a great example of working in partnership to deliver the best experience possible for the customer.

“Currently there are a number of housing lists in place and it needs to be an easier system.  Another reason is that there isn’t actually enough housing for everyone on our list, so we want to offer better advice and other useful alternatives to waiting on a social housing register or list.

“This new way of working will be more efficient. We will discuss the best housing options with customers, including social housing, private rented accommodation home ownership

For further information about eligibility and the whole process, please visit our website or by writing to Denbighshire Housing, Denbighshire County Council, Smithfield Road, Denbigh, LL16 3RJ.