Modernising Social Services: Community Resource Team

We know that we are stronger together in achieving the desired health and well- being outcomes for the people of Denbighshire.  That is why, with BCU Health Board, we are embarking on an ambitious plan to establish integrated teams across Denbighshire that will work closely with G.P practices.

Our joint vision is for the provision of comprehensive, flexible and responsive community services, available 24/7.  The expectation is that integrated teams, made up of district nurses, community nurses, specialist nurses, social workers, occupational therapists, physiotherapists, social care practitioners and community navigators, from shared bases will deliver services together to designated populations.  This will enable more care and support that is delivered in the community that promotes well-being and builds community resilience. Information, advice and assistance, early intervention, the prevention or delay of dependency and timely and effective reablement will be key objectives of the teams, as will the provision of timely and quality end of life care in the setting of the person’s choice.

What difference will having a Community Resource Team make to you, as a resident of Denbighshire?

• When you need support, you will only have to tell your story once, you will have less staff from the different agencies visiting your home with their different assessments.
• The service will be more flexible and responsive based on ‘what matters’ to you, as communication between the different professionals involved will be better.
• You will wherever possible receive care and support to remain independent at home, and if you do need to go into hospital our mission will be to get you home as soon as possible.
• You will be connected to a range of health and well-being advice services in your local community, supported by third sector and others. This will enable you to be better able to cope with crises and other situations which cause stress or anxiety.

Our first Community Resource Team in Denbighshire and our ‘spring board,’ to delivering the best possible service together, with our partners covers the Rhyl area. Our priority for 2017/2018 will be to establish integrated working practices and one team identity.

For further information, please contact Jane Moore at jane.moore@denbighshire.gov.uk or on 01824 712341.