Telecare service showcased at upcoming community event

Residents are being invited to learn more about the vital Telecare service at a special Open Day on which will be held on Tuesday 21st October.

Fully furnished demonstration room designed to look like a home

The Open Day will run from 10am to 4pm at the Denbighshire Telecare Showroom, Unit A4 Pinfold Industrial estate, Rhyl Ll18 2YR.

Telecare provides technology and 24/7 monitoring to help people remain safe and independent in their own homes. The service is particularly valuable for older people, those with disabilities, or individuals living with health conditions.

With the use of specialist equipment such as fall detectors, personal alarms, and smoke or carbon monoxide sensors, the technology is linked directly to a monitoring centre, where trained staff are actively available to assist.

If an alert is raised, the team can contact family members, dispatch support, or call the emergency services.

The Open Day will feature a fully furnished demonstration room designed to look just like a home.

Visitors will be able to see how equipment can be discreetly installed and used day-to-day, from fall detectors to activity sensors that support people living with dementia.

Telecare is available for £17.50 per month, offering affordable reassurance for both users and their families.

Technician, Terry Davies said:

“My job satisfaction comes with knowing service users are and feel more safe and secure in their homes after I have installed careline/telecare.”

Tracey Hargreaves-Jones, Operations Manager said:

“We want individuals and families to see first-hand how Telecare can support people to live more independently and securely.

The Open Day is a chance to ask questions and explore how we can provide peace of mind that help is always available.”

Councillor Elen Heaton, Lead Member for Health and Social Care said:

“Telecare provides valuable support to Residents in Denbighshire, allowing them to live safer and more secure in their own homes.

This open day is a unique opportunity for residents to come and discover more about this brilliant service.”